What This Privacy Policy Covers and Why
We collect the information you provide when registering — your name, email address, contact number and account credentials. When you make a deposit using Touch 'n Go eWallet, Boost, or GrabPay, our payment processor records the transaction reference, amount in RM, and timestamp; we do not
-
1
store your full wallet credentials on our servers. We also collect device and session data — browser type, IP address, pages visited and time on each — to keep your account secure and to detect unusual login patterns. If you contact our support team, we keep
-
2
a log of that conversation to ensure consistent follow-up. All data is processed in accordance with applicable Malaysian data protection law, and access to your personal records is restricted to staff with a clear operational need. Where local law requires it, we will seek your explicit
-
3
consent before using your data for any purpose beyond running your account. How this policy applies to you may depend on your jurisdiction, and access to our platform is available only where local law permits.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.